Current by Logmate — billing and recovery platform

The problem

Billing electricity accurately for a commercial mall with over 250 tenants across multiple sites is a moving target every single month. Every unit sits on a different consumption tier, every bill has to reach the right tenant through the right channel, and every incoming payment has to be tracked down and matched to the right account before anyone can say who has paid and who has not. On top of that, ownership needs clean recovery and profitability numbers every month. Done by hand, that is a process with a lot of surface area for something to slip.

Approach

We built a dedicated billing and recovery platform that owns the entire cycle. Meter readings go in once a month and the system takes it from there: calculating every tenant's tiered bill, generating a PDF invoice, and delivering it by email and WhatsApp, with automatic reminders and escalation for anything that goes unpaid.

On the collections side, incoming bank transactions are read directly from daily statements and matched to the right tenant and bill automatically, so payments are applied and reconciled without anyone cross-referencing a bank feed by hand. The platform runs on a queue-backed architecture built to carry the full tenant base through a billing run every month without manual babysitting.

Outcome

The mall runs its entire monthly billing and collections cycle end to end, across every site it operates. Tenants receive accurate, on-time bills through the channels they actually check, overdue accounts are caught and escalated without anyone chasing them, and the business gets ready-to-use recovery and profitability reporting each month instead of assembling it by hand.